DOES YOUR CONTACT CENTER MEET ALL BUSINESS REQUIREMENTS?
DO YOU WANT TO EXPAND OR CONSOLIDATE?
DO YOU STRUGGLE WITH CUSTOMER SATISFACTION?
Communiforce is a telecom consultancy company, focused on functionality rather then technics.
We can assist you with:
- Functional (re)design to benefit the most from your existing/new telecom-system.
- Consolidation of multiple locations into a virtual environment.
- Virtualization of contactcenters, both technical and processwise.
- Assessment and optimization of your existing contact distribution.
- Consultancy on the implementation of Avaya Business Advocate features.
- Alignment of business requirements and customer satisfaction goals in your communication-flows.
Communiforce has over 20 years experience in training and consultancy with different world-leading vendors.
Specialised in Avaya Aura systems and contact center-environments.
Click HERE for an overview of customers/experience/performed projects.